CONFLICT MANAGEMENT SYSTEMS
- Assess Existing Conflict Management System.
- Explore the Conflict Management System Options
- Prescribe Conflict Management System Options
- Implement/Monitor Conflict Management System
102 SECONDS THAT WILL CHANGE CONFLICT FOREVER!
CONFLICT MANAGEMENT SYSTEMS - Self Help Video
We all have Conflict Management Systems, personally and organizationally that either are working for us or against us.
The following 1 hour FREE webinar video was developed for members of CAFE Canada and is now available to everyone. The webinar offers you insight and immediately applicable concepts and principles for assessing, designing, implementing and monitoring Personal and Organizational Conflict Management Systems.
The 3 Diagnostic Tools referred to and used in the webinar are available online through the following Links:
3 Diagnostic Tools
CONFLICT MANAGEMENT SYSTEMS
Conflict is something that we are mostly uncomfortable and unprepared to deal with. Conflict when left to its own devices has the capacity to significantly undermine the proprietary equity of an organization; people, process, products, and profits. Conflict is also an inevitable and normal, even healthy part of our business and personal lives. In fact there is such a thing as healthy conflict! Imagine a room filled with people from all different levels of an organization, passionately disagreeing with each other without making it or taking it personally and allowing not just the safe ideas to come out but the also the great ideas.
Conflict is often seen as negative, punitive and painful; something to avoid not embrace. And the statistics clearly reveal our predisposition for avoidance. A survey of 1400 organizations revealed 8 out of 10 leaders having a fear of conflict and 9 out of 10 employees have experienced a conflict in their workplace that negatively escalated. It would be safe to say "Our system is perfectly designed to achieve the results we are getting."
Conflict Coaching is a relationship where your coach will work with you in developing a Conflict Management System. Each of us has a Conflict Management System and every organization has one as well. How well we know of it and how it works for us or against us is revealed in the assessment phase of our Conflict Management System. From the assessment we then explore the many options available in a healthy Conflict Management System and determine those most appropriate for the individual or the organization. Once we have the right strategy, tools and desired outcome in place we develop an implementation and monitoring plan.
As part of a healthy Conflict Management System we focus on a self help model that increases self determination for each team member to be willing to consider resolving unhealthy conflict and we give them the Emotional Wisdom tools that will increase their confidence to successfully resolve conflict.
We are able to identify the cost of conflict and the financial value that your Conflict Management System will accrue providing you with a clear return on investment. Our experience has been that the return on investment increases significantly as people are more valued and heard and they become more engaged in the organization. The higher level of employee engagement results in increased creativity, innovation and productivity which results in higher profitability.
A healthy Conflict Management System will generate a much richer, rewarding, and comprehensive bottom line, what we call the sum of an organizations and it's people's best parts: protecting relationships, advancing wellness and fairness, empowering pride of ownership, and making a lot of money!
The cost of conflict is significant. Research shows organizations that lack leaders without a Conflict Management System will have managers spending 42% of their work time dealing with conflict. They will experience decreased employee productivity, creativity and the organizations reputation will be lessened. They will experience increased employee absenteeism, presenteeism, attrition, and the higher Human resource and legal costs associated with these declines.
At Legendary Coaching we work with individual leaders and organizations to design and deliver Conflict Management Systems. Some of our clients begin with personal Conflict Coaching at a senior executive/owner level that expands to other leaders in the company and then often to the development and implementation of an organizational Conflict Management System.
We work with our clients to understand your needs and desires, undertake an assessment of the organization and then prescribe and deliver a Conflict Management System that will help take you where you want to go.
Legendary Coaching is based in Peterborough, Ontario, Canada with offices in Toronto. We have a team of professional coaches with diverse backgrounds that deliver Conflict Coaching in person, by telephone or through electronic offices.
We look forward to your questions and our complimentary program appraisal meeting.
Please contact Michael Walker at: firstname.lastname@example.org for more information and your complimentary appraisal!